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Reviews ( 653 )
Kate
2024.03.04
Verified
Relaxing holiday in beautiful accommodation and surroundings with exceptional staff
☺ Breakfast was really good as were the lovely areas you could sit in to eat it.
☹ Better coffee and hotter water for the tea
Dear Kate,
Many thanks for your review on Booking.com.
We are delighted to read that you enjoyed a relaxing holiday with us.
For your next visit, please do not hesitate to ask for the type of coffee you wish and our staff will do their very best to offer it. With so many nationalities, we understand that each country has their preferences and different tastes.
Looking forward to welcoming you back in a near future.
Kind regards on behalf of the whole Team,
Hotel Suite Villa María
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![Lydie](https://cf.bstatic.com/static/img/review/avatars/ava-l/c9a51000ce90cbf81dcc81b847f9bccc3330d3a4.png)
Lydie
2024.03.02
Verified
Des vacances détentes, cocooning, dans un cadre exceptionnel et avec un personnel à l’écoute.
☺Le petit déjeuner est exceptionnel, l’endroit est calme avec une vue magnifique sur la montagne et la mer. L’espace piscine promet de vrais moments de détente et l’eau est chaude. Et merci au personnel des deux restaurants pour leur gentillesse, leur bonne humeur et la bienveillance, ils ont été très agréables et à l’écoute.
☹Lorsqu’on est en demi-pension, il est dommage que les menus ne proposent pas un plat du jour qui changerait tous les jours pour proposer de la variété. Mais après les menus étaient très très bons et copieux.
Chère Lydie,
C'est un plaisir de lire vos commentaires et de savoir que notre personnel a été à la hauteur de vos attentes.
Nous transmettrons votre suggestion de plat du jour à notre service de restauration pour qu'il l'évalue.
Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.
Cordialement,
L'équipe, Hotel Suite Villa Maria
![D](https://xx.bstatic.com/xdata/images/xphoto/square64/56668986.jpg?k=b68ad374b8af9eecd60bfa878af8ffd04e86c515af028b8f7064fdbf236ca13b&o=)
D
2024.02.28
Verified
Amazing!
☺ The property was beautiful with lush greenery and beautiful flowers. It had a ping pong table that kept my teens busy for hours. The half board was perfect for us with the option to take lunch instead of dinner so we could try the local restaurants. The staff was aware of my son’s food allergy and took great care of him, always making sure he knew what he could eat. The hotel is a bit out of the way but we loved that. The tourist area is packed with hotels, restaurants and shops. This area was not. We enjoyed it so much we plan to return again this year!
☹ I wish at least one of the pools was heated. It was too cold for me to enjoy but there were some other brave souls who did.
Dear guest,
Many thanks for your review on Booking.com and for giving us the highest rating.
We are delighted to read that you enjoyed your stay with us and that you planning on returning back again this year.
Between November and April our pools are heated and the maximum temperature that they reach is 27 degrees celsius. Naturally if it is cloudy, perhaps the water sensation is lower however we confirm that are pools are heated.
Looking forward to welcoming you back.
Kind regards on behalf of the whole Team.
Hotel Suite Villa María
![Astrid](https://cf.bstatic.com/static/img/review/avatars/ava-a/2c7be68fb3f987f1352e7b289d4b24137e1a283d.png)
Astrid
2024.02.26
Verified
Heerlijk ontspannen in een park dat massaal is
☺Kleinschalig/ schoon/ netjes / keuze zwembaden en verwarmd/
☹1x geen water in de ochtend en 1x geen Electra maar was snel verholpen
Geachte Astrid,
Hartelijk dank voor uw beoordeling op Booking.com.
We zijn blij om te lezen dat u genoten heeft van uw verblijf bij ons en dat de problemen snel werden opgelost.
We hopen u in de nabije toekomst weer te mogen verwelkomen.
Vriendelijke groeten namens het hele team.
Hotel Suite Villa María
![Lance](https://cf.bstatic.com/static/img/review/avatars/ava-l/c9a51000ce90cbf81dcc81b847f9bccc3330d3a4.png)
Lance
2023.04.20
Verified
Exceeded my expectations
☺ The hotel is lovely, villa was comfortable, clean and well equiped. Staff were very friendly and helpdul and food is very good.
Breakfast buffet is very good.
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Cyril
2023.04.16
Verified
Exceptional
![Ian](https://cf.bstatic.com/static/img/review/avatars/ava-i/12a07b30d7fe835ea09b653635e151032bbf547a.png)
Ian
2023.04.16
Verified
loved it will return
☺ everything- it was superb! we plan to come back next Easter.
☹ gym wasn’t brilliantly equipped would be my only gripe
Dear Ian,
Many thanks for your excellent review.
We are delighted that you enjoyed your holiday so much with us that you are planning on returning next Easter.
Regarding our gym facilities, indeed our gym is small but offers gym apparatus, exercise machines and sports equipment from "Salter". If our guests wish for more variety, we suggest that they visit Tenerife Top Training which is en Elite training center just opposite the hotel.
Looking forward to welcoming you back next year.
Kind regards on behalf of the whole Team.
Hotel Suite Villa María
![Robert](https://cf.bstatic.com/static/img/review/avatars/ava-r/29d5c93ac6953138bfc6f214a4c5a0f8b712b57b.png)
Robert
2023.04.16
Verified
Superb
![Janine](https://cf.bstatic.com/static/img/review/avatars/ava-j/f69a0f45af414641ac0371c1f139c49637969c6c.png)
Janine
2023.04.15
Verified
Exceptional
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Dnlnst
2023.04.02
Verified
Exceptional
![Clarisse](https://xx.bstatic.com/xdata/images/xphoto/square64/91316318.jpg?k=59b8a1000895f02d9db4d249c93f10d87fff170bbafe96ab72bf4e83b353993d&o=)
Clarisse
2023.04.01
Verified
Très bon séjour, demi-pension décevante
☺Bon accueil, villa propre, bien équipée et confortable. Piscines spacieuses chauffées. Parking gratuit au sous-sol de l'hôtel.
Bon petit déjeuner salé et sucré, beaucoup de choix, jus d'orange frais. Belle végétation dans l'hôtel.
Seul bémol la demi-pension, diner à la carte, pas de buffet, certains plats nécessitent un supplément si vous les choisissez, boisson non comprise (eau 50 cl 4€). Carte identique pendant plusieurs jours. Plats assez chers.
Chère invitée
Nous vous remercions pour votre commentaire. Nous sommes heureux que vous ayez passé de bonnes vacances avec nous.
Nous améliorons constamment nos menus afin d'offrir des choix différents, mais nous transmettrons votre commentaire à notre responsable de la restauration.
Nous espérons vous accueillir à nouveau très bientôt.
Meilleures salutations
Hotel Suite Villa Maria
![Michelle](https://cf.bstatic.com/static/img/review/avatars/ava-m/0e43c9b9a23d334b52510a328641c048847226bc.png)
Michelle
2023.03.28
Verified
Superb
![Julian](https://cf.bstatic.com/static/img/review/avatars/ava-j/f69a0f45af414641ac0371c1f139c49637969c6c.png)
Julian
2023.03.25
Verified
fantastic location with everything we wanted
☺ great breakfast. great swimming pools. very friendly and helpful staff, spacious comfortable accomodation
Dear Julian
thank you for your excellent review. We are happy you have enjoyed your stay with us and we hope to welcome you back soon!
best regards
Hotel Suite Villa Maria
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![Peter](https://cf.bstatic.com/static/img/review/avatars/ava-p/866dca38dcc31cb6fa2e9b4c475bd32e681b0080.png)
Peter
2023.03.20
Verified
Very enjoyable and relaxing, but wish we had stayed in a villa in a more central location
☺ Food, facilities, staffs' helpfulness and friendliness
☹ Our villa (54) looked out onto the road and had a generator next to it which made a noise throughout the night and day
Dear Peter
Thank you for your nice review . We will address the issue about the generator with our maintenance staff.
We hope to welcome you again very soon
Hotel Suite Villa Maria
Y
2023.03.17
Verified
Exceptional
![Frank](https://cf.bstatic.com/static/img/review/avatars/ava-f/8ecb6dbf787bac20deb3945d9c8a8b1c94cc5e64.png)
Frank
2023.03.16
Verified
We had an unforgettable stay at Villa Maria - will be back soon !
☺ a Great Hotel in a scenic setting higher up in Tenerife with a free shuttle bus to the beach
Dear Frank
Thank you for your nice review, We are really happy to read that you have enjoyed your stay with us.
We hope to welcome you back very soon
Hotel Suite Villa Maria
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![Valerijs](https://lh5.googleusercontent.com/-SWmoxRlqTZY/AAAAAAAAAAI/AAAAAAAADx8/V9hxbGja3VI/photo.jpg?sz=50)
Valerijs
2023.03.16
Verified
Exceptional
Toller
2023.03.14
Verified
Superb
![Marcin](https://cf.bstatic.com/static/img/review/avatars/ava-m/0e43c9b9a23d334b52510a328641c048847226bc.png)
Marcin
2023.03.12
Verified
Marvelous!
☺ Great villa! Great place, great staff. Great breakfast. They go above and beyond to meet your needs. Always helpful if you have any issues or ideas. It is perfect for families as the villas offer a lot of space. The hotel is always ready to provide attractions to kids and others. Location was quiet and we did not hear any noises. Beds were super comfortable. Free underground parking. The reception service is always there to help you. Technicians and cleaning staff are also very friendly and ready help. Genuinely all of the staff has the attitude to help you to feel as comfortable as possible. The views from villa are astonishing. Always take the one with pool or jacuzzi. There was nothing better than after long day of sun you could take a jacuzzi or swimm in your pool. If you plan to cook for kids or yourself the kitchen is there but it has limited kitchen utensils - just the basics. We cooked for about son a bit.
Dear guest,
Many thanks for your detailed and lovely review on Booking.com. We are delighted to know your experience was an enjoyable one!
Indeed, our villas with private pool or hot tub are very popular amongst our guests and agree that they are the best way to finish off a long day in the sun ;) We are also pleased that we were able to fulfill your expectations and solve any issues during your stay with us.
We hope to welcome you back again in the future.
Kind regards on behalf of the whole Team.
Hotel Suite Villa María