Walmart Auto Care Centers Reviews

I purchased four new tires. Service was quick and professional. Tires look and drive great. Alignment was perfect! They got my car in much faster than I expected and texted me every step of the way so I knew how it was all going. Great work from all involved!

The worse tire and auto care place ever . Shop else where . For one we went to get a new tire put on and they scheduled us for 11 the next day . Get there and the individual who was working the counter had no customer service expertise and should not be allowed to deal with. Customers . Told us we were never put in the system. No apologies, no need to make the situation right . Never in my life have I experienced such low caliber customer service . Walmart do better . Hire people who actually like the public . No cus

Definitely the last time I will purchase tires from Walmart. They tout all these benefits of Walmart+, but there is no benefit if you can't get in to get your balance and rotation or even get a tire patched. I should have known there would be issues when I had so much trouble purchasing the tires in the first place.

No way to schedule balance and rotation at all online. They never answer their phone. I went to the service desk and was told that balance and rotations are done by walking in, so I walked in the a few weeks ago and was told that they couldn't help me because they had too many appointments. I asked to schedule an appointment and was told they don't schedule appointments for balance and rotation. Went in a few days ago and, surprise, they couldn't help me because they had too many appointments. They offered to schedule me this time for the next day, but I work every weekday, so I asked to be scheduled the next weekend and was told that they couldn't schedule that far ahead. So I go back in today and they couldn't help me because they had appointments and I was offered to be scheduled on Monday. I'm now overdue, unable to schedule because they won't answer their phone, and I have a tire that goes flat every 3 days because it has a nail in it and their is no way to force them to honor any of my warranties that they acted like were a good benefit when I signed up for Walmart+. Trust me, spend the extra money somewhere where they honor warranties and offer appropriate times for people who work weekday schedules.

Oil change on my old 1998 Honda Accord.

I come here for all my oil changes and tire rotations. Service is affordable and fast as it normally done within an hour. Today when I brought it in, they had it completed in 40 minutes( I was a walkin) and had even went above and beyond to top off my tires with air (something I had needed to do but hadnt gotten to yet). The staff are always friendly and knowledgable and never try to upsell me on things I dont need. I 100% trust them with my car care needs and highly recommend.

Jeremiha at the auto center was a great help. Thank you for being patient with me

Scheduled a tire installation at 9 am. Received a text when service began at 11. Car was ready at 11:45. I had requested a tire rotation as well which was an additional $23. At checkout I requested to have that taken off for my inconvenience of waiting. I requested to speak to a manager. The mechanic came back told me I had to pay so I didn’t speak to the manager. When I complained about my appointment being at 9 he said he couldn’t do anything. He stated they were understaffed and not his fault. I stated if that’s the case they shouldn’t accept appointments at that time if they know they’re gonna be behind. I was ignored and just told to pay. Would not recommend

Showed up with very little notice and while it took a little while, they did it relatively quickly and did a great job

I dropped my car off to them for a TMPS sensor in the tire. Fast and efficient great customer service

Just stopped in to grab some washer fluid and new wipers

Prompt service, nice techs

I live in Pennsylvania but was in town for a football game. On the 400 mile drive here a tire on my Jeep began to leak. Due to the emergency circumstances I arrived at this Walmart at 7:00 am (opening time) to ensure I was first in line to get the tire replaced so I wouldn’t have to worry about my long drive home. When talking to the employee about the tire I needed, I noticed no other customers showed up. Therefore I requested an oil change as well because I was planning on having that done the following week with my home dealership. The employee complained that I was there early and how they had appointments starting at 8:00, but that they would get the service done when they could. After I gave him my keys I went back to my hotel room awaiting a call when the service was done. Maybe 30 minutes later I was called by him stating they couldn’t get the lug nuts off my Jeep. When I went back to the Walmart I offered to use my manual lug nut jack to attempt to remove them, they refused because of “store policy”. After that I sarcastically asked if they didn’t change my oil because they couldn’t get the lug nuts off for that. They responded by telling me they forgot to add that on the service order.

It’s obvious they were angry I showed up at 7:00 am without an appointment and refused service for my vehicle. A one star rating does not do justice to this establishment, I have give them negative stars if it was possible.

I walked in at 4pm to see if I could get 2 tires put on there rims and overheard them tell a customer that they installed the wrong tires on his car.
There was no apology or anything given and I think the customer was done shopping so he had to wait even longer.
I was told I couldn’t drop my tires off because it was too late and they were already so busy for the day. They close at 7pm.
This is the second Walmart I tried and won’t be going back ever.
Discount Tires has always been better and more efficient so that is where I am going.