Windsor Reviews

2 story shop. The lower level is full of unique dresses and some sale items

Worst customer service ever. Was waiting online for 30 minutes. I watched a latina mom and daughter leave their fitting room. She saw that a line had already formed. Continued to shop with her daughter for new dresses. She then stand in front of the dressing room area to skip the line. I alerted one of the employees what was going on. The customer behind also is saying the same thing. The employee decided she did not want to deal with the crazy ghetto mom and daughter. The daughter also told the mom that what I was saying was correct. The mother decided to push her daughter in the fitting room and skip everyone. I refused to be treated in this way and walked away. If they think this was over. It is not. I'm calling corporate tomorrow and will file a complain. People don't know what others are going through in life and should be kind. As per the ghetto mom and daughter, they are a lost case. I'll let the universe handle them.

If you have limited time avoid going to this store, employees don't care. I'm even considering not spending my money on this company. This could had been avoided if the employees were smart enough to have a line system or have a worker guiding.

Awesome

Beautiful place with very good dresses.

My daughter found the prom dress she had been looking for in this place! They have many options to choose from. She tried on a couple of dresses and she was happy to have finally found her perfect prom dress. Place kind of narrow and it can get super cramped on the weekends but I was just happy for my daughter. She left with a big smile on her face. Prices are also affordable!

The store was really organized. It looked very cleaned and the workers very helpful.

This store is amazing - beautiful, elegant dresses and trendy clothes at a low prices. I go with my daughters every time we go to Soho . It’s a hidden jewel ! And the staff is incredible as well.

Cute clothes 5/5
Customer Service somewhat ruined the experience. She was not helpful at all, I understand if I was demanding/mean but I kindly asked the sales associate if I could get the dress I was trying on in a smaller size so I can see how it fits. She said she checked and there was nothing. When I went to check there was so many.

Love love love that they finally opened a Manhattan location…. I basically get a lot of my clothes here great prices and cute clothes thanks

They are really nice!
I got my new dress so happy

Great stock and everyone was helpful

Great advisor and great service !

Great dresses and service!!

great costumer service!

Loved the huge selection they had! New fun fall clothes too