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Reviews ( 35 )
Nadeem Naz
2023.04.24
Top service, excellent products. Always deliver on time and if any delays they contact me asap asking if I want split order or all shipped together.
2022.12.21
2022.12.21
First time buying from xquisite smoke products were shipped to Canada extremely quick and arrived safely. Thank you for the amazing service.
Peter F
2021.10.09
Good source for genuine al-fakher tobacco flavours.
Deliveries are well packaged and on time.
Very satisfied
Naeem Mohamed
2021.09.27
Good customer service and good products stocked online on their website. Fast delivery too
mohammed safdar
2021.07.03
Such good service - great advice, honest opinions, fast delivery. Would highly recommend !
Fabio Teixeira
2021.07.03
The Banc - We would like to thank the team at Xquisite Smoke for always providing an amazing service to The Banc over the last couple of years. Extremely professional, knowledgeable and have continuously provided us with great Shisha products/equipment which is always the premium and constantly ahead of the UK market. This has aided us here at The Banc in providing great service and a great smoke to our customers and credit to Shahid and Riz for everything. Great work gents.
Mihir Amin
2021.07.03
This is the only place I shop for all my Shisha products. Great customer service, fast shipping & always glad to help me no matter how small the request. Would definitely recommend Xquisite Smoke to all my friends.
Would defo recommend there Xquisite Heads & Drying Mats! Never use any other brand now
zet
2021.05.12
Nabil Ibrahim
2021.04.26
This is my go to place for all shisha related products. Excellent customer service and amazing product range and service! High recommend!!!
James Cook
2021.03.09
I was ordering from overseas and the shipping times were outstanding a traceable every step of the way!
Despite xsquisite smokes best efforts to protect all the fragile components and I do mean best efforts even I was surprised when I found a damaged component ( very delicate clay bowl ) but it would appear all the bubble wrap, fragile stickers and double boxing was not going to stop the airport cargo team and the delivery man’s five a side they had planned with my parcel to break it
I am not disgruntled in the slightest with this as within an hour of emailing the team at xsquisite to show what I had received thanks to our delightful delivery men they went above and beyond to resolve the issue for me in a way which best suited me
Customer service was a+++ and I would not hesitate to make a purchase again from the store
Let’s just hope the airport cargo team v ups delivery teams rivalry has ended and my parcel doesn’t get caught up in the next grudge match
Regards James
We truly appreciate your kind words. Thank you so much, means alot.
J B
2021.01.05
Great products service is unbeatable the best out there hit then up for all your shisha essentials!!
Majid Hassan
2020.08.04
Fine product's and quality service! a must for all your shisha hookah essentials
Rizwan Goheer
2020.06.22
best shisha provider in the UK, the cheapest, the quickest and hands down the best service. would highly recommend. will use again.
League montages #1
2020.06.16
Genuine products bought twice from here now and everything went smoothly and arrived on time amazing company, highly recommend.
O N Lisk-Carew
2020.06.14
I ordered an oduman and it was dispatched instantly. Unfortunately the delivery company had logistic issues. Messaged customer service and in just a couple of hours, they picked up another set and personally delivered to my home.
I was completely overwhelmed as in today's world, it's rare for businesses to ensure customers are happy. I was so impressed at this and cannot recommend this company any more. Thank you all for the exceptional service.
Chris Duncan
2020.06.12
Revived my order and one of the items was missing. Emailed the team straight away they arranged for the missing item to be sent out and revived within 2 days of the first order. Excellent customer service from a great company with brilliant flavours.
Silvia Bird
2020.05.28
Very happy customer here. Provides prompt and excellent service. Would definitely recommend!!!
Federica Giacalone
2020.05.27
Absolutely amazing! Excellent team and great stuff. I received my order after 3 days and the customer service helped me immediately to return an item that unfortunately was not matching my shisha. The best customer service ever! 10+ I absolutely recommend it to everyone. Thank you so much!
Hitch Salah
2020.05.20
I have been a regular customer for over than 8 months. Their customer service is excellent and they are always happy to support their clients. They supply best shisha products and exceptional tobacco quality. Highly recommended !