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Reviews ( 1752 )
WeGoin Fishin
2024.09.17
I've worked here and helped scam customers. I've been told to sell parts that we didn't replace. I once did a 900 dollar oil change. This place will mark up prices and not even do the work. Be aware of this shop. They have cars sitting in the back that haven't been touched in months. Good Luck if you go here. Sincerely I used to work here trust me. Filter your reviews to show 1 star reviews first. Also they are not 24hrs. They only do smogs. Or you have to drop your car off for diagnosis after hours. I've seen Hamid in action. To the owner of that black chevy Equinox we did not change your solenoids we jus gave you a 900 dollar oil change. Greedy people. I will do everything in my power to prevent people from going here. What they don't know is I was undercover investigating rip off shops. They have been added to the list.
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Daniel Zilinski
2024.09.17
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.17
Hey Daniel, this is Richard over at Zip Zap Auto, so sorry you had a bad experience! We would love to make it right. I left you a voicemail and a text, please reach out to me when you have a moment. I'm sure we can find a solution to whatever you need. Take care, talk soon.
George Barrera
2024.09.16
Great service and staff. Repairs were done on time and as offered. Good location as well.
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.17
Thanks George for choosing Zip Zap Auto and let us know if you need anything else.
Celia Lubin
2024.09.14
Canât thank these guys enough for the awesome customer service and attention they gave to me after my truck was having issues on a long road trip. Shoutout to Susan at the front desk, sheâs a badass for looking out for me and helping me navigate the issues with honesty and care, and made sure i wasnât getting cheated (AND made sure the mechanics double checked everything because i was going to be on the road a while). Reggie and Jason and all the guys in the shop did great work and took my concerns seriously. EZ (not sure of spelling) at the front desk was also so kind and sympathetic. In a world of auto shops that want to screw you over, Zip Zap is a place that offers honest advice and some seriously unmatched customer service!!
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.14
Thanks Celia, safe travels back to Washington and please call us if you need anything. We know a long road trip is made easier when your shop has your back.
Justine Gilmor
2024.09.12
Use to save me time to get my tires filled with air here for 5$. Went recently, paid, guy filled 3 of my tires & went to get his boss and 3 guys came to my car and after I asked what? They said they couldnât do the last one cause the rubber on the inside of the valve is coming out⊠I book an appointment 2 hours later at discount tire, went. They told me it was the rubber to the cap⊠just pulled it off and they had to refill ALL my tires cause they were too All still low they said.
5$, 3 guys, & they didnât completely fill them.
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.12
Hey Justine, yes, I remember you, unfortunately we were concerned that the jammed rubber piece could damage the valve stem if we removed it. It was better to be safe and send you to a specialized tire shop. Hope that helps.
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David
2024.09.12
Hands down an amazing experience!! Susan kept me inform with my repairs and my timeframe of them getting done. They got the parts and had them installed a day earlier than expected, will be using them for any future repairs as they have been phenomenal!! 5 stars all day!!
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.12
Thanks David, this is why we're the most reviewed shop in Nevada, our customers take the time to notice our hard work and dedication to customer service.
Mandee Olson
2024.09.10
I couldn't recommend a better place for auto repairs. Susan was phenomenal!! I was anxious, and stressed, and panicking. She held my hand and walked me through the process seamlessly, even helping me arrange short term financing to help me get to pay day. They had my car in and fixed within hours. Highly recommend!!!!!
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.10
That's so awesome Mandee! Thanks Mandee for leaving us such a nice review! Yoi Rock!!
MEGA BOOM 503
2024.09.09
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.09
You rock! We're here when you need us. đ€đŒ
Jerry Proctor
2024.09.09
3 Strikes and you're out.
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.09
Hello Jerry,
Please call me when you have a moment.
Hamid
Cell: 702-925-0000
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Bri Bruner
2024.09.07
24 hours great service oil change, smog.
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.08
Thank you so much Bri! Let us know next time how we can earn that last star! âđŒ
Susan Lewis
2024.09.04
Traveling from California to Wyoming when my suspension went out on my Silverado. Stopped in and they got the parts and fixed my truck. Same day service. Susan at the front desk was amazing. Price was a grand less than other shops in Vegas.
Friendly and professional service. Definitely recommend!
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.04
Thanks Susan for choosing us!! Glad we could get you back on the road fast the for the big trip. Safe travels!!
Lynda Jennings
2024.09.02
Took great care of me! Took two days to fix a major problem! Honest quality work. I hope they like me, because they are stuck with me now!
Reply from Zip Zap Auto Repair | Las Vegas
2024.09.02
Lynda, we couldn't think of anyone better to be stuck with lol. Take care.
Emma Magallanes-Moreno
2024.08.31
Gaby was excellent!!! She was honest m, kind, patient and thorough with the care of my vehicle and her amazing customer service!!
Emma M.
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.31
Thanks Emma for taking the time to write us, we appreciate you very much!!
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Big-Joe
2024.08.30
I've been coming to zip zap auto for many years for all my car problems. Susan is the most wonderful front desk person you can ever ask for.She makes sure everything's done right and in a timely manner. I won't trust my car with any other garage because they earned my trust.
Thanks everyone
Joe Z.
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.30
Thanks Joe for trusting us for so long, we appreciate you so much.
Brian Smith
2024.08.30
My radiator blew out while visiting Las Vegas. On a Sunday, Zip Zap got a new radiator and got it installed the same day saving our family vacation. Great service!
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.30
You rock Brian! We're so happy to get you back on the road.
ariel rutzler
2024.08.25
Helped me diagnose the problem with my Hyundai within 30 minutes. Gabby was super sweet and helpful :)
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.28
Awesome Ariel, glad we could help figure out the problem! Gabby says hi!
David Salinas
2024.08.25
Gabby was fantastic! told us everything we needed to know, and gave us helpful information in regard to our vehicle. đ
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.28
Thanks David, for bringing your vehicle we appreciate your business.
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Norma Moseley
2024.08.24
Suzan & Gabby were great!!!
Car wash was excellent đâŁïžâŁïžâŁïž
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.28
Gabby put some love into that detail job, thanks for noticing our hard work.
Julius Garcia
2024.08.23
Susan helped me out immensely, thank you Susan!
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.28
Yay. We love when our staff is recognized for their hard work!! Thank you for coming in!
Cierra Davis
2024.08.15
iâve been going here since the beginning of this year and i just wanna say i REALLY appreciate this shop! Although my car seems to love the shop as well (HAHA IM TIRED) theyâve helped me a lot. They donât low-blow you at all and are very honest! Suzan, is absolutely THE BEST! She will not sugar coat anything and she WILL help you and tell you everything you NEED to hear. as much as you probably donât want to hear the bad news about your car, like i said they are honest. SUZAN I LOVE YOU MAMA! I APPRECIATE YOU! As well as Reggie for dealing with my car ALLLLL the time. I JUST KNOW heâs tired of seeing my car there. But THANK YOU! 10/10 highly recommend to go to Zip Zap Auto! they do an amazing job for what they doâ€ïž especially dealing with this Vegas heat. YOU GUYS ARE AWESOME! Trust me yâall!
Reply from Zip Zap Auto Repair | Las Vegas
2024.08.16
We appreciate that you took the time to leave a detailed and kind review Cierra that means so much to us. You are an amazing customer and we appreciate that you go to Zip Zap as your repair facility for your vehicle. We are ALWAYS in your corner and available whenever you need us! Hope you have a great weekend!