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Reviews ( 25 )
2024.04.23
2024.04.23
| United Kingdom
Waste of time and money
Absolute nightmare - please don't bother contacting & save your money. They call you to take money from you and keep for 2 weeks. And then if you are in hope that they will permanently keep the money. There is no evidence that they have tried to look for the tutor for 2 weeks.
Dear AK,
We are sorry to hear that you are unhappy. When you spoke with our client manager, they explained that you had a specific list of requirements that we might not be able to meet, however that we would try to meet your needs.
We take a refundable deposit when starting all 1:1 tuition, to allow us to select a tutor but also to provide all students with access to our members club outside of their tuition sessions. This members club is full of practice papers, learning subscriptions and videos, which supplements tuition
Our policy is that we hold a deposit for 14 days and if we cannot find a tutor, it will be returned to you. The deposit was returned to you as we could not find a tutor to suit your needs.
Mayoor Patel
2024.03.16
Can't speak highly enough of Jemma who conducted thorough interview prep with both of my two boys. Both boys went into the interview confident and were awarded places at their top choice schools
Dear Mayoor,
Thank you so much for your kind works. We aim for excellence at The Education Hotel. Congratulations to your boys!
Kamini Holkar
2024.03.04
My daughter did a boot camp with The Education Hotel and they were splendid. Each of their classes were delivered very professionally and my child greatly benefited from them. She passed every exam she sat for, with flying colours and we got our first choice school. I would thoroughly recommend them and give them a big thumbs up.
Thank you so much for leaving us this review. We are so happy for G and wish her all the best!
Mohammed Koysor
2023.09.17
Great support and advice from the Education Hotel WhatsApp group for 11+ preparation.
Thank you for your kind words
Y B
2023.09.17
Their WhatsApp group has been great help.
Thank you so much for your kind words - We are glad that our 11+ whatsapp group has been helpful for you.
Akila CS
2023.09.17
Anusha Mallepally
2023.09.17
Ashmi Shah
2023.09.17
These folks really care about the kids, the exam technique master classes and creative writing courses really boosted my sons score. Thank you Jemma and Team!
Thank you so much for this lovely review. We do really care about the children and all of the team is so happy that our parents are able to see this in our work!
Thank you for taking our exam technique masterclass and creative writing course - it has been a pleasure.
Jo Ann Dundas
2023.09.17
I have found the education hotel FB group very helpful and encouraging.
Nurun Nahar
2023.09.17
Jemma runs this group which immensely benefitted me. She posts resources, links and solutions to different problems. The group also creates a network of parents embarking on 11+ journey and everyone tries to help others by information, support and solutions to different questions asked.
Thank you for your lovely review of our 11+ whatsapp group. It is much appreciated!
Agnes R
2022.11.02
Rebecca has been a great help to our son and we couldn’t recommend her more highly.
She has a very patient manner and spent time to engage with our son in an unhurried friendly way to build his understanding and confidence in handling problems. This was all managed online and worked very well.
Rebecca gave excellent feedback on progress and was always interested to hear how he benefited from her classes in his school work and topics on which he needed more help.
We are delighted with the results both in terms of competence and appreciation for the subject.
Thank you so much for your lovely review of our tutor Rebecca! We are so glad that you are happy with your tutor.
S Naqvi
2022.03.30
Very bad experience and poor customer service on top of that. Management needs improvement. Tutors has less control as they all are bound under management.
Hi Shabab,
We have checked our records and cannot see that you have used The Education Hotel's services. I am sorry that you feel this way about The Education Hotel, however as you are not one of our customers, I cannot contact you to discuss or rectify the situation. - Jemma
Bindu Joshi
2022.02.18
We had a fantastic experience with The Education Hotel. Totally professional in the way my son was taught. I opted for a specific area 'Creative writing' and Emily did a sterling job in developing his confidence and I have most definitely seen a vast improvement in his confidence and writing. I would most definitely recommend The Education Hotel for your child
Thank you so much for your review of our service and of our tutor Emily!
S Hadi
2021.08.17
We enlisted the help to Education hotel for assistance with university application and learning gaps in a subject. We are satisfied with the standard of work and support provided. Will recommend the team and use them again.
Many thanks for your kind review!
Sheena S L Ager
2021.04.06
recommends
We employed The Education Hotel to help with University advice. We were very happy. The mentor paired with my daughter was perfect, both in knowledge and personality. We would use them again.
Many thanks for your kind words Sheena.
Sheena Ager
2021.04.06
We employed The Education Hotel to help with University advice. We were very happy. The mentor paired with my daughter was perfect, both in knowledge and personality. We would use them again.
Thanks for taking the time to review us.
J L
2021.04.05
Becks F
2021.03.15
Our daughter needed some help with her speech for her drama GCSE as well as to prepare for a work experience place at a theatre. The Education Hotel very quickly matched us with Emily and Amy had 3 lessons over Zoom while she was home schooling. Amy learnt some really valuable techniques and gained hugely in confidence (she also got a place on the work experience programme :)). We would have no hesitation in recommending the Education Hotel and would certainly consider using you again if we needed support in the future. Thank you.
Hi Becks, thank you for your lovely review - we are thrilled that Amy's confidence has improved! Congratulations on the work experience programme.
Aimee LaGorce-Jeans
2021.02.22
We used The Education Hotel for our eldest daughter who was struggling with a topic in her A level Maths. From the initial email to setting up the tutor we found the company incredibly responsive to our queries and the emphasis on finding the right tutor from a holistic perspective was impressive. Given the excellent service and skills of our tutor our daughter only needed two sessions but we were always aware that both the Education Hotel and the tutor were available if needed. Having a service provided as and when needed is very much appreciated and shows to me that the aim of the company is to have students confident and capable of independent work and not dependent on tutoring. I would without hesitation recommend The Education Hotel.
Thank you for your lovely comments.
Magda Weglowska
2021.02.20
recommends
Even though we did not use The Education Hotel for tuition, their team gave us great recommendations for online mock tests - my daughter got offers at two very competitive independent schools in Cambridge. Thank you!
Thank you for your review. Well done to your daughter!